Customer Service Representative - Tysons Corner Center
This job is a great fit for someone who is customer obsessed and loves to solve problems.
A day in the life…
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Inspire trust, teamwork and positive team relationships
- Defuse customer situations and provide resolution in a timely and effective manner
- Ensure the security and privacy of customer information through education, compliance and resolution of issues
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- The hours and schedule for this position will vary by week depending on business needs
You own this if you have…
- The ability to effectively build relationships with your customers, peers and leadership
- Proficiency in multiple operating systems such as MS Windows, iOS and Android
- Clear, effective communication with strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Accountability, initiative and a high level of ownership
- The ability to work a flexible schedule based on department needs
Job Type: Full-time
Pay: $37,798.00 - $38,798.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Profit sharing
- Tuition reimbursement
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We are following the Local CDC Guidelines
Ability to commute/relocate:
- McLean, VA 22102: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Basic math: 1 year (Preferred)
- iOS: 1 year (Preferred)
Work Location: One location
About Nordstrom
CEO: Erik B. Nordstrom and Peter E. Nordstrom
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.nordstrom.com
Year Founded: 1901